Kuaishou e-commerce abolishes refund-without-return policy after long-running merchant complaints

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Chinese short video player Kuaishou announced on November 28 that it will be discontinuing its refund-without-return service for merchants on its e-commerce platform, effective December 2.  The decision follows a strategic business realignment aimed at refining the platform’s after-sales services and comes after consistent complaints from merchants that the policy made it too easy for[…[…
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作者 gocpmall