A Chinese e-commerce platform claiming to allow users to apply for a refund without returning the product, known as a “refund-only” policy, faces a backlash from customers angered by the policy’s fine details. The platform has up to RMB 2 billion ($284 million) in refunds that have not been issued to shoppers who applied for[…[…
阅读更多（Read More）
A lesser-known retail platform claiming China-wide “refund-only” policy faces user backlash
作者gocpmall
9 月 25, 2024